Connect your inbox, upload your docs, and let AI handle customer tickets 24/7. Unresolvable issues get flagged for your team automatically.
Plug into any email inbox — Gmail, Outlook, custom IMAP. New tickets are detected and processed automatically on a configurable schedule.
Upload your FAQs, docs, and help articles. AI matches incoming tickets against your knowledge base to find the best answer.
Set a confidence threshold. High-confidence tickets get auto-replied. Low-confidence ones are flagged for human review — no guessing.
Enter your IMAP/SMTP credentials. We poll for new unread emails on your schedule.
Add FAQ pages, product docs, and help articles. Supports TXT, Markdown, and PDF.
Each ticket is matched against your KB. High-confidence answers are sent automatically. The rest get escalated.
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