Resolve Support Tickets
While You Sleep

Connect your inbox, upload your docs, and let AI handle customer tickets 24/7. Unresolvable issues get flagged for your team automatically.

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IMAP Inbox Connect

Plug into any email inbox — Gmail, Outlook, custom IMAP. New tickets are detected and processed automatically on a configurable schedule.

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Knowledge Base Matching

Upload your FAQs, docs, and help articles. AI matches incoming tickets against your knowledge base to find the best answer.

Smart Escalation

Set a confidence threshold. High-confidence tickets get auto-replied. Low-confidence ones are flagged for human review — no guessing.

How It Works

1

Connect Your Inbox

Enter your IMAP/SMTP credentials. We poll for new unread emails on your schedule.

2

Upload Your Docs

Add FAQ pages, product docs, and help articles. Supports TXT, Markdown, and PDF.

3

AI Resolves Tickets

Each ticket is matched against your KB. High-confidence answers are sent automatically. The rest get escalated.

Dashboard

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Total Tickets
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Resolved
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Escalated
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Resolution Rate

Recent Tickets

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Tickets

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Knowledge Base

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Inbox Settings